Jithik Motwani
- Mississauga, Canada
- February 4, 2024
Hey there!
I have worked in amazon as a customer service specialist and I have experience of how to run a store and perform all retail shop and warehouse duties as I have worked in H&M. I specialize in lifting weights, packaging, customer service, microsoft excel & word.
Education
Experience
Prepare a daily report, process pending packages, process returns to the sender.
Identify problems for clients and offer solutions
Process customer service e-mail requests;
Serve customers who come to pick up their order at the terminal;
Updating customer profiles and keeping track of consumer records
Follow up with customers in order to make sure they're satisfied with the services.
Greeting customers with a smile and friendly manner, responds to customer’s
inquiries.
Serves customers by helping them select products and giving them suggestions
about their size, fitting etc.
Displaying excellent customer service skills and following company policies when
handling all purchases, refunds and exchanges.
Keeping the racks, counter area and fitting rooms clean and tidy and keeping an
eye on all the products that customers takes in a fitting room and ensuring the same
when the customers come out from it.
Keeping track of daily shipments, arranging it in the racks and display area, while
ensuring that all the company standards are maintained.
Processing purchases and handling cash.