Amritha Pulikkal Prasannan
- SCARBOROUGH, Canada
- June 24, 2024
Dedicated and detail-oriented professional with a diverse background in customer service, civil engineering, and construction project management. Demonstrates strong skills in multitasking, team collaboration, and maintaining high standards of safety and hygiene. Experienced in roles at Tim Hortons, Toronto Transit Commission, and Eurospec Manufacturing Inc., showcasing expertise in customer relations, complaint handling, inventory management, and documentation. Proficient in Microsoft Excel, Word, and Outlook, with a proven ability to adapt and excel in various environments. Holds a Construction Project Management diploma from Lambton College and a Civil Engineering degree from MET’S School of Engineering. Fluent in English and Malayalam, seeking full-time opportunities to leverage a unique blend of technical and interpersonal skills.
Education
Experience
• Conducted quality checks of car parts, identifying and recording defective pieces.
• Managed inventory and ensured timely replenishment of materials.
• Coordinated with team members to maintain efficient workflow in the warehouse.
• Adhered to safety protocols and maintained a clean working environment.
• Assisted in loading and unloading materials and goods.
• Provided customer service and responded to assistance requests from transit control.
• Assisted in maintaining station materials by reporting shortages to office staff.
• Performed janitorial duties, including scrubbing and polishing surfaces.
• Completed routine forms and records, documenting occurrences such as vandalism and damage.
• Ensured the safeguarding of TTC property, customer safety, and personal security.
• Delivered excellent customer service by greeting and assisting customers with orders.
• Trained in beverage preparation, cash handling, and sandwich making.
• Restocked supplies and maintained a clean work environment.
• Collaborated with team members to enhance service efficiency.
• Adhered to company policies and health regulations for food safety and hygiene.